Cheers. But why are we spending all this money?
Asked to define luxury, the head of one of the world's best-known luxury goods makers simply looked baffled.
"I wasn't prepared for that question. I'd need some time to think about it."
He could have said this: once you have met what you need to
survive, you achieve a level of comfort. Beyond that is where you find
luxury.
Beyond comfort is certainly on offer at Edmiston yacht specialists.
After all, if your clients are Roman Abramovich or Simon Cowell it would have to be.
Rory Trahair, Edmiston's head of marketing, says there are
plenty of features to play with: "One of our top yachts, the TV, is
257ft long. It comes with four of its own boats, a swim-up bar and a
crew ratio of more than two to each guest."
It has a helipad - oh, and the yacht's swimming pool can convert into a disco.
And it is beyond comfort, too, at carmaker Aston Martin,
where it says "providing the request complies with legislation, anything
is possible - from solid gold badges to a totally unique one-off car".
Raging demand
Is this on Tripadvisor?
The growth of the global luxury market has been astonishing,
and continues that way, from a collective $247bn five years ago, to
$338bn (£224bn; €296bn) last year- a rise of some 36% - according to
market data specialists Euromonitor.
Much of that demand had been coming from Russia, China and
other fast-growing countries. But slowing development and Russia's
political situation has put a dampener on that, says Fflur Roberts,
global luxury manager at Euromonitor: "Social unrest and political
conflict will have a major impact on what were fast-growing markets."
So, she says, developed markets will begin again to provide the growth.
And that growth is impressive. Euromonitor is forecasting
spending on luxury goods to be $463bn by 2019, an increase of 88% in 10
years.
Lustful glow
At Edmiston, its TV yacht costs €850,000 ($960,000; £630,000) a week to hire, while Aston Martin's cars start at £200,000.
Despite the eye-popping prices of such outstanding items,
they don't account for much of the $338bn worth of goods currently
bought each year.
Things that don't hit the wallet so hard but speak of a rarefied, pampered world feature on many a gift list.
Individuals can stretch to afford a host of luxury goods, and the
fastest growing category for the world's top producers are accessories -
handbags, key ring holders, phone and tablet covers, and sunglasses.
The market for these is forecast to reach $86.4bn in 2019, a growth rate of almost 50%.
But take a handbag, for example. It's only leather, stitching
and a few other bits and pieces, so why do the big, desirable names
cost thousands of pounds?
Andy Milligan, founder of the branding consultants, the
Caffeine Partnership, says such goods are carefully marketed to maximise
the amount people will pay: "First of all you create the association
with luxury and the brand. Then you create a price point at which people
can afford to buy in.
"Armani has a number of different price points, as does
Prada, Gucci and Tiffany. There are certain products, fragrance for
example, they can make it a little bit expensive, beautifully designed
and people can reward themselves with that."
As Tansy E Hoskins points out in her book, Stitched Up, this
is the pyramid model favoured by the luxury houses: "A small number of
luxury products like luggage and couture are sold to extremely wealthy
customers, but the biggest profits are generated through the sales of
'mass-market' goods.
"Perfume and cosmetics are estimated to make up 55% of revenue for Chanel."
Affordability trap
But if a product becomes too popular, it loses its luxury
appeal. After all, as Simon Peck, of House of Luxury, puts it: "When
your chauffeur owns the same watch as you, it's time to look for
something a little more interesting."
- The gorgeous fabric made on dirt floors
- Watchmakers take aim at smart copies
It's a strange concept that selling more goods is bad for
business, but that's the pitfall for luxury providers. Let's call it the
Burberry trap. The British trench coat maker lost control of its image
in the 2000s, after football supporters and soap stars began appearing
decked head-to-toe in its famous check fabric.
Burberry changed direction, employed cutting-edge designers
and is now in the top 10 luxury brands in the world, worth $5.59bn,
according to brand analysts Interbrand.
"I need a new watch"
'Enchanting universe'
Another way of maintaining allure, says Andy Milligan, is by
creating the right atmosphere: "People who argue it's a product have a
very strong case. But if you are buying a Burberry coat or a Tiffany
item they are not sold as just a product - but as a luxury experience.
You often do want to go to the special store and soak up the service."
As Jean Bienayme from upmarket jewellers Van Cleef and Arpels
puts it: "Luxury is an experience we offer to our clients, immersing
them in a magic and enchanting universe."
The biggest luxury goods companies by brand value:
- Louis Vuitton $22.55bn
- Gucci $10.39bn
- Hermes $8.98bn
- Cartier $7.45bn
- Prada $5.98bn
- Tiffany $5.94bn
- Burberry $5.59bn
- Ralph Lauren $4.98bn
Source:Oloruntimilehin Raymond
At Edmiston yacht hire it is also personal service, and not overt opulence, that is on offer, says Rory Trahair.
Still, the level of assistance throughout your hire surely
beats anything on Tripadvisor: "Clients are given a dedicated assistant,
they work with them, talk them through destinations, number of guests,
for example, and we manage their travel from picking them up from home,
to private jet, to getting them home again - and of course we're on hand
throughout the charter to assist in any way."
Toasted treat
Peter York, management consultant and author, is sceptical
about the whole concept of luxury though, and in particular those grand
names.
Do they represent luxury? "Of course not," he snorts. "They're just brands."
He says simply: "Luxury is a business model. If you are a luxury brand, the thing that you make is the brand."
Real luxury, for him, does not have to bear a heavy price
tag: "Real luxury is if you wake in the middle of the night and think,
'Oh I fancy some cheese on toast' and someone would do it for you - and
not as a favour - and bring it to you on a nice tray."
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